Shipping policy

At CozyPaws, we work hard to deliver your order as quickly as possible.

Processing Time

• Orders are processed within 1–3 business days.

Shipping Time

• United States: 7–15 business days
• Canada: 7–15 business days
• United Kingdom: 5–12 business days
• Europe: 7–15 business days
• Australia & New Zealand: 7–15 business days

Shipping times may vary during holidays or periods of high demand.

Order Tracking
Once your order ships, you'll receive a tracking number by email within 2–5 days.

Lost or Delayed Packages
If your package is delayed or appears lost, contact us and we'll help resolve the issue as quickly as possible.